Frequently Asked Questions
Everything you need to know about our authentic Spanish footwear.
What makes Spanish footwear unique?
Spanish shoes are world-renowned for their high-quality leather and traditional craftsmanship. Many of our styles, like our authentic Avarcas, are handcrafted in Spain using artisan techniques passed down through generations.
How do I ensure I select the correct size?
We use standard European (EU) sizing. Since sizing can vary between brands, we provide a detailed size chart on each product page with measurements in centimeters to help you find the perfect fit for Australian standards.
What are your shipping rates within Australia?
We offer flat-rate standard shipping across Australia, with free delivery on all orders over $150. Express shipping options are also available at checkout for those who need their shoes sooner.
Can I return my shoes if they don't fit?
Yes, we offer a 30-day return policy for all unworn items in their original packaging. You can opt for a size exchange, store credit, or a full refund depending on your preference.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and popular buy-now-pay-later services like Afterpay and ZipPay to make your shopping experience seamless.
How should I care for my leather shoes?
To prolong the life of your Spanish leather shoes, we recommend using a high-quality leather conditioner or protector spray. Avoid direct exposure to heat and water, and store them in a cool, dry place.