Returns & Exchanges

At Spanish Shoes Australia, we want you to love your new footwear; if you are not completely satisfied, we offer a 30-day return policy for all unworn items in their original packaging. We provide a seamless process to ensure your experience with our artisan-crafted collection remains exceptional.

Return Process

• 1.
  Initiate Your Return

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Shoes

  Place the unworn shoes back into their original Spanish Shoes Australia box and secure them in a protective shipping satchel to prevent damage.

• 3.
  Ship to Our Warehouse

  Affix the provided prepaid shipping label to your package and drop it off at any Australia Post location nationwide.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.